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Our Policies

BOOKING AN APPOINTMENT:

  • We will try our best to accommodate walk-ins, however we cannot guarantee a reservation. Please email us at fabnfurrypetspa@gmail.com, Call Us or fill in a grooming request using the following button Book Grooming to secure your booking.

  • If you need to change or cancel your appointment, please give us at least 48 hours notice or there will be a cancellation fee of 50% of the grooming cost.

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COMING IN FOR YOUR GROOMING APPOINTMENT:

  • Please give your pet a chance to relieve themselves before their appointment.

  • You MUST be on time, if you are late for more than 15 minutes, your appointment will be considered CANCELLED for that day and you will need to pay a cancellation fee of 50% the grooming cost before re-booking.

  • All dogs coming in MUST be on a leash and harness/collar, cats must be brought in a carrier.

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PICKING UP YOUR PET:​

  • Please wait for our phone call before you arrive to pick up your pet.

  • We accept payments with Debit, Mastercard, Visa, Apple Pay, Google Pay or cash.

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